Return
All products purchased from CocoMela are eligible for return within 30 days (starting from the time you sign for the package. Within 720 hours.). All returned items must be unworn, undamaged, unworn, unwashed, not affecting the secondary sale of the product (no creases, no scratches), and in their original packaging. Otherwise, the return will be affected. Then you can contact our after-sales service, and CocoMela will guide you throughout the process.
Fashion@cocomela.com
cocomela
Exchange
For all products purchased from CocoMela, customers are eligible to exchange them within 30 days (starting from the time you sign for the package. Within 720 hours.) All exchanged items must be unworn, undamaged, unworn, unwashed, not affecting the secondary sale of the product (no creases, no scratches), and in their original packaging. Otherwise, the exchange will be affected. Then you can contact our after-sales service, and CocoMela will guide you throughout the process.
Fashion@cocomela.com
cocomela
Shipping
Customers who purchase products from CocoMela are eligible for 30 days of return and exchange.
If there is no problem with the product after signing for it (such as damage, missing, wrong product received).
The shipping cost of returns and exchanges initiated by customers for personal reasons will be borne by the customer.
If it is due to product problems (such as damage, missing, wrong product received), the shipping cost will be borne by CocoMela.
Fashion@cocomela.com
COCOMELA
CocoMela
For more questions, please contact CocoMela.
We will serve you throughout the process and solve your problems.
Email：Fashion@cocomela.com